Privacy
This privacy notice sets out the way 2velo.com will process your personal information. We will always refer to this notice when we ask for your consent and we’ll keep this notice updated so that you can be confident when sharing your information that it will only be used in the way we describe here.
How we collect your information
We may collect your information in a few ways, namely:
using an online sign up form on this website
using a paper sign up form at shows and exhibitions
The types of information we collect
We may collect the following types of personal data about you:
Your contact details (including email and social media addresses, telephone numbers and postal addresses)
Records of communications and interactions with you
How we use your personal information
The personal information you provide will be used for the purposes outlined at the time of collection in accordance with your preferences.
Your personal data may be used for the following purposes:
to confirm and discuss details surrounding orders, sales and commissions where this is necessary for the performance or administration of a contract with you or where this is necessary for our legitimate interests.
to inform you of new works or prints for sale where we have your consent to do so.
Your marketing preferences
2velo.com will always act upon your wishes with regard to the type of communications you want to receive and how you want to receive them. There are some communications, however, that we need to send you regardless of your contact preferences. These are what we would describe as essential communications to fulfil our contractual obligations to you.
Examples of this kind of communication would be:
Transaction notifications, such as payment receipts and order receipts
You are always in control of how we communicate with you. You can update your choices and/or your contact details by contacting us at the address at the bottom of this page.
Sharing your information with others
We do not share your personal information with other organisations.
We will only process your data for the purposes for which it was originally collected.
Some limited personal data may be shared with HMRC in order to comply with tax regulations.
How long your information is kept
We hold your information only as long as necessary for each purpose we use it. For most financial data, this means we retain it for as long as you have an ongoing contract / relationship with us and then store it for a period of six years after your last interaction with us for accounting, tax reporting and record-keeping purposes.
For marketing purposes, it is our policy to retain your details for four years. After which time, your details will be stored (as detailed above) but no longer processed.
Your rights
You have a number of rights regarding your data, including the following:
You have the right to ask us, in writing, for a copy of all the personal data held about you (this is known as a Subject Access Request). A copy will be sent to you as soon as possible and this will be no later than one month after your request.
You have the right to require us to correct the personal data we hold on you if it is inaccurate.
You have the right to request that we erase your personal data.
You have the right to request that we restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent at any time).
You have the right to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of transmitting that personal data to another data controller.
You have the right to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.
Please note that the above rights are not absolute and we may be entitled to refuse requests where exceptions apply: for example, if we can show our processing is necessary for a lawful purpose set out in this Privacy Notice.
Updating and amending your personal information
We will try to keep your data as up-to-date as possible. If at any time you want to update or amend your personal data or contact preferences then you can do so by contacting us at the address at the bottom of this page
The verification, updating or amendment of personal data will take place within 28 days of receipt of your request.
Contact and complaints
If you have any queries about this Privacy Notice or how we process your personal information, or if you wish to exercise your rights under applicable law, you may contact us at:
Telephone: +381 60 024 6868
Email: offic@2velo.com
Post: Artenova doo, 2velo.com, Nikole Djurkovica 23, 11000 Beograd, Serbia.
