Privacy policy

The purpose of this data protection declaration is to inform you as a user about the collection of personal data on this website. We therefore attach great importance to presenting all essential information on the protection of your data as transparently as possible. Should there still be any ambiguities, questions and therefore a need for clarification, please do not hesitate to contact us.

A. Responsible

Responsible body within the meaning of the General Data Protection Regulation (Art. 4 Para. 7 DSGVO) and the other national data protection laws and data protection regulations is:

Artenova doo, 2velo

Nikole Djurkovica 23

11000 Beograd

Serbia

Email: office@2velo.com

B. Collection and storage of personal data when visiting our website

In the following we inform you about the processes relevant to data protection law that take place when you visit our website.

1. Log files

Each time our website is accessed, we automatically collect data and information from the computer system that you use to access the website.

The following data is collected here:

(1) Information about your browser type and the version used

(2) Information about your operating system

(3) Information about your internet service provider

(4) Date and time of your access

(5) Websites from which your system accesses our website

(6) Websites accessed by your system through our website

(7) Your IP address

The data is stored in the log files of our system for 10 days. A storage of this data together with other personal data of yours does not take place. The legal basis for the temporary storage of this data is Art. 6 Para. 1 lit. f GDPR.

Both the collection of the data and the storage of the data in log files are absolutely necessary for the provision and operation of our website. Therefore, there is no possibility for you to object.

2. Cookies

We use so-called “cookies” on our website. These are small files that your browser creates automatically and that are stored on your computer system when you visit our site. Cookies do not damage your computer system and do not contain viruses, Trojans or other malicious software.

We use cookies to improve our website, i.e. to make the example more user-friendly and to adapt it to user interests.

The following data is stored and transmitted in the cookies:

(1) Language Settings

(2) items in a shopping cart

(3) Login Information

(4) Frequency of professional firm profile views

(5) Flow of the project description process

(6) Use of Website Features

The data collected in this way is pseudonymised using technical precautions. It is therefore not possible to assign the data to you. The data is not stored together with other personal data.

The data processed by cookies are required for the stated purposes to protect our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR required.

Most browsers accept cookies automatically. To prevent this, however, you can configure your browser in such a way that no cookies are stored on your computer system or that a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

3. Website Analysis

We use the “Google Analytics” service on this website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

This service enables us to create pseudonymised usage profiles and to use cookies (see under B. 2.). The information generated by the cookie about your use of this website such as

(1) Browser type/version

(2) Operating system used

(3) Referrer URL (the previously visited page),

(4) Time and country of server request

are transferred to a Google Inc. server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible.

You can prevent the installation of cookies by setting your browser software accordingly. You can also prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by Google Inc. by downloading and installing a browser add-on ( https://tools.google. com/dlpage/gaoptout?hl=de ).

Further information on data protection in connection with Google Analytics can be found in the Google Analytics help ( https://support.google.com/analytics/answer/6004245?hl=de ).

The cookies are stored for a period of 14 months .

Google Analytics is used for the purpose of optimizing and evaluating our offer. The processing of the data mentioned is to protect our legitimate interest according to Art. 6 Para. 1 lit. f DSGVO required, ie the execution of our business activities.

You can use the following link to prevent the collection of data ( opt -out): http://www.google.com/ads/preferences .

4. Website marketing

We use website marketing on the website and use the marketing services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

This service enables us to place advertisements for our content in a more targeted manner and to evaluate them in line with interests. This is done by using cookies (see C.), which are stored on your computer system if you came to our website via an advertisement on Google (so -called conversion cookies). This makes it possible to track which site they were redirected from. However, the service does not aim to identify you personally.

If you do not want to participate in the tracking process, you can also refuse the setting of a cookie required for this – for example via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain www.googleadservices.com are blocked. You can find Google’s privacy policy on conversion tracking here ( https://services.google.com/sitestats/de.html ).

Google uses this advertising measure for the purpose of advertising our offer and optimizing the advertising measures. The processing of the data mentioned is to protect our legitimate interest according to Art. 6 Para. 1 lit. f DSGVO required, ie the execution of our business activities.

You can use the following link to prevent the collection of data ( opt -out): http://www.google.com/ads/preferences.

5. Tracking of advertising measures

We advertise our services on other websites and evaluate the advertising methods using tracking measures.

This enables us to determine which advertising measures drew your attention to us and to contact us. This is done using a script that we use on our website. This makes it possible to understand whether and which users were directed to our offer when they clicked on an advertisement from third parties. However, no personal data will be processed by you as long as you do not contact us. In this case, we can merge the contact data with the online ID data from the pixel.

(1)

For this we use an advertising measure of the Facebook network, the so-called “Facebook pixel”. This is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This is a script (“pixel”) that we use on our website. If, when you visit our website, you are also on the website of Facebook Ireland Ltd. are logged in, Facebook Ireland Ltd. recognize that you have visited our website. This allows advertisements to be more targeted and thus more relevant to the interests of Facebook Ireland Ltd. are displayed. This also makes it possible to understand whether and which users click on an advertisement in the Facebook Ireland Ltd. network. were directed to our offer.

Purpose and scope of the data collection and the further processing and use of the data by Facebook Ireland Ltd. as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information (www.facebook.com/about/privacy/) of Facebook Ireland Ltd. You can make your own settings for the advertisements on Facebook (https://www.facebook.com/settings?tab=ads).

opt -out) via the following links to third-party sites, among others : NAI – http://optout.networkadvertising.org/ or EDAA http://www.youronlinechoices.com/uk/your -ad-choices/ .

Tracking measures are carried out for the purpose of optimizing and evaluating our offer. The processing of the data mentioned is to protect our legitimate interest according to Art. 6 Para. 1 lit. f DSGVO required, ie the execution of our business activities.

(2)

We also use the “Google AdWords” marketing service on this website. This service is provided by Google Inc. (https://www.google.de/intl/de/about/) (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

This service enables us to place advertisements for our content in a more targeted manner and to evaluate them in line with interests. This is done by using cookies (see B. 2.), which are stored on your computer system if you came to our website via an advertisement on Google (so -called conversion cookies). This makes it possible to track which site they were redirected from. However, the service does not aim to identify you personally. Your data may be transferred to a server in the USA and stored there. These servers are operated by Google Inc., USA, which is certified by the EU-US Privacy Shield.

The use of this advertising measure is necessary for the application of our offer and the optimization of the advertising measures according to Art. 6 Para. 1 lit. f GDPR. You can use the following link to prevent the collection of data ( opt -out): http://www.google.com/ads/preferences

C. Contact

You can contact us by email or electronically using a form on the website. In this case, the data you send to us will be stored by us.

This is about:

(1) your name

(2) Date of contact

(3) Your email address

(4) Other data, if applicable, if you provide them

If you send us an email or use the form and are interested in our offers, the legal basis for data processing is Art. 6 Para. 1 lit. b GDPR.

This data transmitted to us will only be used to conduct the conversation and will not be passed on to third parties.

We will delete this data when it is no longer required for the purpose in question. This means when the email exchange with you has ended and we have fully processed your request.

You have the option to revoke your consent to the processing of your data at any time. To do this, please use the contact options listed above. In the event of a revocation, all of your personal data stored for the purpose of establishing contact will be deleted.

D. Newsletter

We offer a newsletter in which we inform the recipient about our services (newsletter subscription). To receive this newsletter, you must register on our site. The data you enter when registering will be transmitted to us and only used to send the newsletter.

This is about:

(1) The email address you provided

(2) The IP address of the computer system you are using

(3) Date and time of registration

We need your e-mail address in order to send you the newsletter. The remaining information is required to prevent misuse of our email address as well as that provided.

The voluntary information serves to inform you more specifically about our offer. However, this information is not required for sending the newsletter.

We evaluate the reading behavior of our newsletter mailings and can determine the opening rate and click rate. We can assign this behavior to the individual newsletter recipients. This is done with the purpose of making our newsletter even more interesting and adapting it to the needs of our interested parties.

Before sending the registration to receive our newsletter, your consent will be obtained and you will be referred to this data protection declaration (Article 6 (1 ) (a) GDPR ).

Termination of the subscription and thus the possibility of objecting to and removing the data processing is possible at any time. For this purpose, there is a corresponding unsubscribe link in every e-mail from our newsletter.

E. Registration

Registration is required to use the buying and selling options on the website. The data you provide here will only be used for the purpose of using the offer. The data stored during registration will not be passed on to third parties unless a purchase contract is concluded immediately.

The following data is saved during registration:

(1) Your IP address

(2) Date and time of registration

(3) your name

(4) Your address

(5) Your email address

(6) and other data if you provide them to us

The basis for data processing is the conclusion of the user contract (Art. 6 Para. 1 lit. b GDPR).

The user account can be deleted at any time. However, this does not include any data from a contractual relationship.

F. Data processing for the processing of purchases and sales

The following information relates to the handling of your data in connection with an order in the web shop on our website and in connection with the purchase of goods by us.

(1) Conclusion of contract

If you offer us an item for sale or order an item from us, we use the data you provide to process the purchase contract, Art. 6 Para. 1 lit. b) GDPR. This concerns the following data:

(1) Your IP address

(2) your name

(3) Your address

(4) Your email address

(5) and other data if you provide them to us

(2) Payment process

We use payment service providers to carry out the payment process within the framework of this contract.

In addition to the payment data, the following data is also processed by the payment provider you use:

(1) Your name

(2) Your address

(3) Your email address

(4) IP address

The specified payment data and the other data will not be passed on by us or by the payment provider to third parties who are not involved in the fulfillment of the contract and the processing of the payment.

The legal basis for the storage and processing of this data follows from Art. 6 Para. 1 lit. b GDPR.

We use the following provider as payment provider:

PayPal : This is a service of PayPal (Europe) S.à rl . et Cie , SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. Please note that PayPal Europe works with credit reference agencies. It is therefore possible that your data will be transmitted to the companies named by PayPal Europe in their data protection declaration. You can view PayPal’s privacy policy here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

(3) Shipping

The goods ordered from us are shipped via Posta Srbije – www.posta.rs

For this purpose we pass on the following data to the shipping service providers:

(1) your name

(2) Your address

(3) Your e-mail address for a tracking e-mail (if not objected and delivered in the package)

The legal basis for the storage and processing of this data follows from Art. 6 Para. 1 lit. b GDPR.

You have the option to revoke your consent to the processing of your data at any time. To do this, please use the contact options listed above. In the event of a revocation, all of your personal data will be deleted unless there is a statutory retention period to the contrary.

G. Processing in third countries in general

Unless otherwise stated above, your personal data will be processed in countries outside the European Union (EU) or the European Economic Area (EEA) exclusively on the basis of the legal requirements of Art. 44 GDPR. In the present case, this is exclusively the case either on the basis of an adequacy decision by the European Commission (Article 45 GDPR) and/or on the basis of suitable guarantees (Article 46 GDPR).

H. General storage time

In general, personal data is only stored for as long as is necessary to fulfill the purpose of data collection or to comply with the respective statutory retention period. After the purpose no longer applies or the deadline has expired, the data will be deleted.

I. Data subject rights

If we have processed your personal data, you are a data subject within the meaning of the GDPR and you have the following rights towards us:

(1) Art. 15 GDPR – You can request information about your personal data processed by us. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if not collected from us, and the existence of automated decision -making including profiling and, if necessary, meaningful information about their details.

(2) Art. 16 GDPR – You can immediately request the correction of incorrect or incomplete personal data stored by us.

(3) Art. 17 GDPR – You can request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required.

(4) Art. 18 GDPR – you can request the restriction of the processing of your personal data,

- if the correctness of the data is disputed by you,
- if the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need them to assert, exercise or defend legal claims
- or if you have objected to the processing in accordance with Art. 21 GDPR.

(5) Art. 20 GDPR – You can receive your personal data that you have provided to us in a structured, common and machine-readable format or request transmission to another person responsible.

(6) Art. 7 Para. 3 GDPR – You can revoke your consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future.

(7) Art. 77 GDPR – You can complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our place of business.

J. Right to object

If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO are processed, you have the right to object to the processing of your personal data in accordance with Art. 21 DSGVO, provided that there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

If you would like to make use of your right of revocation or objection, an e-mail to the above e-mail address is sufficient.